ISO/IEC 20000-1 Consulting

A service management system complying with ISO/IEC 20000-1 is recognized internationally as an indicator of consistent and competent services. ISO/IEC 2000-1 specifies requirements for an organization to establish, implement, maintain and continually improve a service management system.

With the need ever increasing for better service(s) at lower costs a good service management system which promises the consistency is of utmost value. If you are like most executives, you spend your time improving revenues, cost, and productivity, not studying the ISO/IEC 20000-1 Standard, but still you’ve decided to become ISO/IEC 20000-1 Certified for one of these common reasons:

  • To satisfy a customer requirement
  • To gain competitive advantage
  • To improve your internal operations

Sync Resource provide “Turn-Key” Solutions to all your ISO/IEC 20000-1 Compliance & Certification needs. We align ISO/IEC 20000-1 standard to your business needs, without changing your existing business process. For State, Federal or Corporate Clients, our Principal ISO/IEC 20000-1 Consultant helps you with End-to-End ISO/IEC 20000-1 Implementation and Certification Process.

Our hands-on experience with product and service industry will make the ISO/IEC 20000-1 certification process an achievable target for you.

Value from our ISO/IEC 20000-1 consultation is not just creating a service management system for you but to understand how the service management system applies to your organizational needs.

Note: Adherence to appropriate service management principles will aid your organization in achieving business objectives and goals, whereas poorly designed service management system may result in huge overall deterioration of your company’s structure.

We identify applicable processes, recommend improvements, introduce benchmark practices, provide on site training to various functional levels, Internal Audit service and External Audit support. Our process approach will improve operations without disrupting processes or delays and increase revenue with no extra expense.

We work with you to ensure that your ISO/IEC 20000-1 implementation is a genuine asset to your business by linking quality and efficiency to more targeted corporate objectives. We help you to set higher objectives and we have a plan to help you achieve them.