ISO 20000-1 Certification Cheat Sheet

If you are like most executives, you spend your time improving revenues, cost, and productivity-Not studying the ISO 20000-1 Certification Process. Still you’ve decided to become ISO 20000-1 Certified for one of these common reasons:

To satisfy a customer requirement
To gain competitive advantage
To improve your internal operations

That’s why we put together this ISO 20000-1 cheat sheet. It provides an executive overview of ISO 20000-1 Certification process, and you’ll learn all the key steps and how to plan for your ISO/IEC 20000-1 certification.

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ISO/IEC 20000-1 Certification Cheat Sheet 1